Properly digitizing paper documents is time-consuming. Using capture techniques speeds up this process. Documents are automatically scanned and stored in the desired location based on their content. The most common techniques are Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), QR code recognition, and barcode recognition. Artificial Intelligence (AI) is used to determine the document’s characteristics.
Automatic Scanning and Processing of Decisions
Customer Case Study
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Customer Case Studies
Scanning and processing forms one by one would be a time-consuming task for Hertz. Hertz is the world's largest car rental company and has branches in more than 150 countries at over 12,000 locations.
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Hertz Automates the Scanning and Processing of Notices Using Form Recognition
It receives large numbers of notices from the CJIB and local and national municipalities, which are then passed on to the tenants. The process of handling customer inquiries was frequently delayed because staff always had to search for the correct forms. Surely there must be a better way to handle this, given current technological advancements?
Thanks to Xtendis’s automatic form recognition, documents can be scanned in batches and then automatically saved. This allows Hertz to make a huge leap forward in its response time to customers.
Given the enormous volume of forms to be scanned, OneXillium recommended against the time-consuming process of scanning them one by one. Using Xtendis’ automatic form recognition, documents are scanned in batches and automatically saved. This has enabled Hertz to make a huge leap forward in its response time to customers.
Recognition Technology for Faster Form Processing
About Hertz
Hertz is the world’s largest car rental company, operating in more than 150 countries with over 12,000 locations. Every day, the company processes large volumes of notices from sources such as the CJIB and local governments. By using Xtendis with automatic form recognition, Hertz is streamlining this process and accelerating customer communication. This allows the company to continue operating in a scalable and customer-focused manner in a data-driven world.
Customer Case Studies
Customer Case Studies
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Eigen Haard isn't the only housing authority using our EIM solution, Xtendis. Learn all about it on our housing authority page, or contact us if you'd like to gain even more control over your overall information management.