Enterprise Information Management » Output Management

One platform. All customer communications under control

Output Management

Output management is the key to modern, structured business communication. With OneXillium, you can centrally manage all your output, from invoices to reports. You can personalize your communications and send them using an omnichannel approach: print, email, WhatsApp, web, or mobile.

No more fragmentation. Instead, consistent, scalable, and customer-focused communication that is both efficient and strengthens the brand.

Benefits for Your Organization

Personalized output

Create documents that are automatically tailored to the recipient. With dynamic content—such as customer information, preferences, images, and contextual elements—you can always deliver relevant communications. You can reuse existing templates or easily design new ones. This helps you strengthen customer engagement and increase conversion rates.

Omnichannel Distribution

Send messages through the customer’s preferred channel: print, email, web portal, or mobile. All from a single, centralized solution that includes mail processing, digital signatures, and system integration. This omnichannel approach ensures a consistent brand experience, broader reach, and higher customer satisfaction.

Efficient Management

Manage all your document flows, templates, and workflows centrally without modifying your IT environment. You can automate manual tasks, prevent errors, and reduce turnaround time. Thanks to smart middleware, you can easily integrate with ERP, CRM, and legacy systems. This allows you to work faster and smarter, with maximum control.

These customers have gone before you

Frequently Asked Questions About Output Management

Our specialists have compiled a list of frequently asked questions for you. If your question isn't listed here, please contact us.

Documents are automatically enriched with metadata and properly archived. This helps you comply more quickly with laws and regulations, such as the GDPR and the duty of care. This reduces the risk of errors and strengthens your information management.

Traditional communication is often fragmented and manual. Output management centralizes and automates the entire process. Thanks to the omnichannel approach, you can always communicate in a consistent, personalized, and controlled manner.

Yes, output management is scalable and applicable in any industry where communication plays a role.

Yes. Output management is scalable and applicable in any organization where communication plays a role—from housing authorities to logistics, retail, manufacturing, financial services, insurance companies, and government agencies.

Output management is more than just sending documents. It’s at the heart of professional customer communication. With a smart omnichannel approach, you can send every message in a personalized and error-free manner through the customer’s preferred channel. This increases customer satisfaction and reduces the pressure on your internal teams.

Invoices, contracts, letters, reports, notifications, and more. In short: all communication with customers or internal stakeholders.

Take back control. Set up your communication processes in a smart and consistent way

Working Digitally and Safely

Together, we’ll ensure effective output management. You work efficiently and in a structured manner, and we’ll optimize the process so you can focus on your core business.

Curious about what this means for your organization? Schedule a consultation with one of our specialists. We’ll work with you to find solutions, ask insightful questions, and show you how to take control of all your customer communications.

Safety and Certification

Automatically Compliant with Regulations
Output management automates document processing based on predefined rules and workflows. Through seamless integration with your existing systems and automatic archiving, you can effortlessly comply with laws and regulations such as the GDPR, without manual checks or changes to your infrastructure.

Secure Distribution and Archiving
All documents are sent via encrypted channels and securely archived in accordance with compliance requirements. Sensitive information is properly processed, protected against unauthorized access, and stored in a fully traceable manner—which is essential for audits and legal obligations.

Transparency and Control at Every Step
Every step in the output process is fully transparent. Thanks to logging, workflow rules, and role-based access control, you know exactly who has access to which documents, when, and through which channel. This is essential for compliance, risk management, and accountability during audits.

Would you like to learn more about Managed Services?

Let our specialists help you

Does this sound familiar in your situation? Would you like to learn more about how to optimize, make more sustainable, and secure your business processes related to printing and scanning? Get in touch and let our specialists help you set up these processes to be future-proof.