In fact, we’re still only at the beginning of the digital transformation. Organizations are still searching for an effective workplace. Applications are supposed to make our lives easier, but using them often results in cumbersome, confusing processes—unless you can gain clarity by learning to work with data. Clarity is the essential foundation amid the proliferation of data. Enterprise Information Management helps with that.
Case-Based Work Through the Digitization of Document Workflows
Customer Case Study
Industry:
Customer Case Studies
How can we truly adopt a case-oriented approach? That was the key question for the Objections & Appeals department at Egis.
P1 Begins Case-Based Work Thanks to Xtendis
The reality was plain to see. Cumbersome processes, a mix of offline and online documents, processing appeals on paper only to then store them digitally… It’s time to put an end to these time-consuming processes and digitize the enormous flow of documents. In Amsterdam, P1 issues parking permits, maintains and manages parking meters, conducts digital inspections of paid parking, installs wheel clamps, and handles appeals of parking tickets. A digitized process with a single centralized overview was the key to case-oriented work.
Thanks to Xtendis, the Enterprise Information Management (EIM) platform, all information is immediately available at the touch of a button. In addition, there is significantly less printing, and processes have been automated.
Why Information Management Is the Foundation for Clarity
About P1
P1 is responsible for parking management in cities such as Amsterdam and is part of Q-Park. Among other things, they handle the issuance of parking permits, the management of parking meters, and the processing of appeals. Thanks to digitization with Xtendis, P1 now operates entirely on a case-by-case basis, with a single centralized overview of all documents. This results in faster processing, reduced paper usage, and better control over information.
Customer Case Studies
Customer Case Studies
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Eigen Haard isn't the only housing authority using our EIM solution, Xtendis. Learn all about it on our housing authority page, or contact us if you'd like to gain even more control over your overall information management.