How can you get a handle on information in the trade and industrial sectors?

Every department within a large organization faces specific challenges when it comes to information management. Without a structured approach, documents can go missing, processes can be delayed, and important data can be stored incorrectly. Here are some common challenges:

The supply chain department manages large amounts of information about suppliers, inventory, and logistics processes. When documents such as delivery notes, purchase orders, and certificates are stored in different locations, there is a risk of errors, delays, and even the loss of documents. For example, the Klinger case study notes that working from home (at the time due to the coronavirus pandemic) prompted the company to give more serious consideration to centralizing all documents.

In the manufacturing industry, quality and compliance requirements are becoming increasingly stringent. Certificates, test reports, and compliance documents must not only be stored correctly, but also be easy to find and retrieve. Fragmentation of these documents leads to delays in audits and increases the risk of fines or quality issues. But there’s more. If not enough thought is given to how information is stored—resulting in a multitude of different filenames and subfolders—finding the right information becomes increasingly complex. This is evident, among other things, in the Carbogen Amcis case study.

Customers are becoming increasingly demanding. That’s why sales and customer service departments rely on fast and accurate information. When contracts, pricing agreements, and customer data are scattered across multiple systems, it takes longer to answer questions. This can negatively impact customer satisfaction and trust in the organization. The Barentz case study highlights just how important it is to centralize all sales information based on purchase orders . They are now able to provide customers with the right answers even faster.

In finance and administration, organized storage of invoices, contracts, and payment receipts is essential. Imagine this: an important invoice gets lost in a jumble of emails and loose files, causing a payment to be delayed. This can not only lead to cash flow problems but also cause frustration among suppliers. In addition, sloppy filing poses compliance risks.

When information management is not set up efficiently, companies can run into various problems. For example, productivity can decline significantly because employees spend a lot of time searching for documents. In addition, inadequate information management poses significant compliance risks. Improperly stored documents can result in fines or extensive audits. Customer satisfaction can also suffer; when companies are slow to respond to customer inquiries, their competitive position can weaken. Furthermore, scattered and poorly managed information increases the risk of security issues, such as data breaches, because sensitive data is stored across different systems.

We achieve control over information using a cloud-based Enterprise Information Management (EIM) system. This provides a single, centralized, and secure solution for all documents (and other forms of content, such as images, audio, and video in various file formats). We’ll show you how data qualification, cybersecurity, and AI are utilized—where data accuracy and AI are inextricably linked—to give meaning to your information.

It makes employees, customers, and even auditors happy.