Branches Cruise Industry
Your global Managed Print Service partner

Cruise Industry

At OneXillium, we understand the unique challenges faced by the cruise industry regarding its print environment. A cruise ship is not the average customer; it is never at the same location, in the same country, or even in the same part of the world. We offer solutions that reduce costs, increase efficiency, enhance security, and help you meet your sustainability objectives.

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Challenges in the Cruise Industry

Service delays at sea disrupt your print operations

Repairing printers at sea is nearly impossible. Ships must wait until they reach port before any technical issues can be resolved often resulting in days of downtime. And once docked, finding a reliable service provider in each location takes time and effort. The result? Delayed repairs, disrupted workflows and reduced staff efficiency.

Unmanaged print costs disrupt budgets

For many cruise companies, the print environment is still one of the last areas where costs remain unmanaged. Without insight into print volumes, supply usage or service needs, expenses quickly spiral out of control. High costs for toner, reactive maintenance and logistics lead to budget overruns and no one sees it coming.

Printing remains a blind spot in ESG strategies

The cruise industry is navigating increasing pressure to meet Net Zero and ESG targets. While fuel efficiency and waste reduction dominate the sustainability agenda, one area remains largely ignored: the environmental impact of printing. Unmonitored print volumes, excessive paper use and energy-hungry devices silently undermine your green ambitions.

Weak printer security undermines cruise cybersecurity strategy

Printers onboard cruise ships handle more than just paper. They process sensitive passenger data, itineraries and financial records. Without proper access control, encryption and audit logging, these devices become vulnerable entry points for cyber threats. In a sector where compliance and data protection are critical, unsecured printers pose a serious risk to your cybersecurity strategy.

MPS Partner for cruise industry

OneXillium

With 10+ years of cruise MPS experience, OneXillium manages 1,000 printers on 100 ships. Discover how we reduce costs, boost security and support sustainability.

Achieve 40% less downtime with our global service solutions

We know your IT and print environment and thanks to connected printers and Augmented Reality we solve 60% of the servicecalls remote. In case we need an onsite engineer we know your itinerary schedule and we make sure the engineer visits the vessel in time with the needed spare parts, no matter where your ship is in the world. And the best thing… all costs are included in 1 fixed invoice per month!

Cut costs with 50% and take controle of your budget

With our assessments our consultants help you to uncover these hidden print costs. Multiple new scenario’s can be designed to provide you with the best possible solution. With our contracts all your variable expenses are consolidated. You pay a fixed-costs-per-page that reduces overall expenditures.

Sustainable Printing: A key step to Net Zero Emissions for the Cruise Industry

The first step is to help cruise organizations understand the true impact of their printactivities on the environment. With our advanced analytics, we provide insights into important sustainability metrics such as paper,water, CO2, energy, and even the number oftrees impacted. Based on these insights, we implement solutions to reduce waste, shippingmovements, weight and energy consumption.

Secure Your Voyage: advanced printer solutions with Zero Trust Security

To stay ahead of rising cybersecurity threats OneXillium implements a Zero Trust Security framework.

Zero Trust is a robust security framework that provides access to the right users and devices while improving an organisation’s overall security posture. With a combination of hardware, software and our Customer Support Desk, we support your Zero Trust initiatives using our experience to make implementation simpler and more comprehensive.

Choose OneXillium

Why cruise organizations

Trusted expertise in cruise print environments

With over a decade of experience in Managed Print Services for the cruise industry, OneXillium understands the operational complexity of life at sea. We manage over 1,000 printers across 100 ocean and river vessels securely, efficiently and sustainably.

Global service

Providing service in every port is a challenge. Many providers only operate from fixed locations like Miami. Ships must wait until they return for maintenance. When relocating to the Mediterranean, Asia or Australia, support often disappears. OneXillium delivers global service. Wherever your fleet sails, we’re there.

Service at Sea

Using historical data and connected devices, we know which parts are needed to fix printer issues. These parts are kept onboard, allowing crew to resolve most malfunctions themselves using Augmented Reality. Without waiting for an engineer or port-based service. That means less downtime, lower costs and more control.

Fixed cost per page

With our contracts all your variable expenses are consolidated. You pay a fixed costs-perpage that reduces overall expenditures.

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Frequently Asked Questions

Yes, our solutions are built on a Zero Trust Print Security framework. This includes end-to-end data encryption, secure pull-printing (authentication via crew ID or PIN), and automated firmware updates. We ensure that printers do not become a vulnerable entry point in the ship’s network.

OneXillium operates on a fixed Cost-Per-Page (CPP) model. This all-inclusive rate covers all supplies, international logistics, maintenance, and global support. This model ensures that operational expenses (OPEX) remain fully predictable, regardless of whether a ship is sailing in the Caribbean, the Mediterranean, or on a trans-Atlantic crossing.

Our Sustainability Dashboards provide real-time insights into paper consumption, energy usage, and associated CO2 emissions per vessel. By digitizing document workflows and reducing waste through precision supply management, we help cruise operators lower their environmental footprint and accurately report on their Net Zero and ESG targets.

We utilize an Automated Supply Management system. Printers are connected to our monitoring platform, which automatically triggers a shipment of toner or spare parts to the ship’s next scheduled port agent or logistics hub before a depletion occurs. This proactive approach eliminates high-cost local sourcing and ensures the right supplies are always waiting at the dock.

OneXillium guarantees maximum uptime through a combination of Predictive Maintenance (IoT) and Augmented Reality (AR) remote support. Our system monitors device health in real-time, allowing our experts to guide on-board crew through 60% of technical issues using AR visuals. For physical repairs, we leverage a global service network that provides certified technicians in all major ports of call worldwide.

Our monthly service covers everything you need to keep your print environment running smoothly without surprises. This includes all necessary supplies (except paper and staples), replacement parts, engineer costs and the logistics involved in getting our technicians onboard. One fixed price per print, no hidden fees. Just full control and peace of mind.

Our teams have global experience in delivering and implementing print systems wherever your ships are. This can be during drydock, at the yard during a newbuild project, or even mid-itinerary in a selected port. We adapt to your schedule and location, ensuring seamless deployment without disrupting operations.

We offer flexible options for acquiring print equipment, tailored to your operational needs. Most importantly, we always work with a fixed cost per print with no hidden fees for supplies, scanning or maintenance. This gives you full cost transparency and predictable budgeting, wherever your ships operate.

We manage from desktop A4 printers to A3 multifunctionals and production printers for printrooms.

We offer worldwide service coverage, regardless of where your ship docks. Unlike providers limited to fixed ports like Miami, our support follows your fleet because we use a global service organization with local service engineers.

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Branches Cruise Industry